Josh’s new book is a guide the world of digital marketing agencies needed. Time and time again, I see marketing agencies place too much emphasis on getting customers and not enough on retaining them. – Ryan Deiss, Digital Marketing Specialist
August 27, 2022
Josh Nelson releases his latest seven-figure agency book, “The Client Retention Handbook”
Josh Nelson, Founder and CEO of Seven Figure Agency, has released his comprehensive marketing guide, “The Client Retention Handbook”. This book hit shelves on August 19, 2022. Within the first week after its release, it reached the “#1 New Release” category for ad books on Amazon. It also received the #1 ranking for customer relationship books in the Kindle Store.
“The Customer Retention Handbook for Digital Marketing Agencies” received an average rating of five stars from over 40 reader reviews. This book is available for purchase in Kindle edition and paperback on Amazon. Readers can also download a free sample through Amazon.
“The Client Retention Handbook for Digital Marketing Agencies” is an expert guide to help digital marketing agencies prioritize and improve retention. The subtitle of the book is “How to keep customers on board for the long term and reduce churn”.
In the introduction to the book, Josh Nelson points out, “If you can’t keep your customers, you don’t have a business. He describes how he’s seen many businesses fail because they didn’t have the proper systems in place to retain customers. His own digital marketing agency struggled to retain customers in its early days, which led Josh to research the best strategies to retain long-term customers.
Josh boils down the stages of customer retention into three key elements, which he calls “the sticky triad.” In this book, Josh includes tips and techniques that have helped him grow his digital marketing agency, Plumbing & HVAC SEO, to $425,000 in monthly recurring revenue. These are the techniques he has also shared with other agency owners through his mentoring group, the Seven Figure Agency.
Ryan Deiss, Founder of Digital Marketer, said, “Josh’s new book is a much-needed guide to the world of digital marketing. Time and time again, I see marketing agencies place too much emphasis on getting customers and not enough on retaining them. In his masterful book, Josh outlines the vital importance of retention to success and profitability and provides the expert strategies he learned through his experience as the owner of a highly successful marketing agency. I’m proud to recommend this guide to all of my fellow marketers. This roadmap could be the key to unlocking your success as a seven-figure marketing agency.”
- Ryan Deiss, Digital Marketing Specialist
About Josh Nelson
Josh Nelson is the founder and CEO of Plumbing and HVAC SEO, a digital marketing agency for the plumbing and HVAC industry. He is also the founder of Seven Figure Agency, a training organization for digital marketing agencies.
Josh launched his digital marketing agency in 2011 and went from zero clients to over seven figures in annual revenue in just two years. In 2014, Josh developed Seven Figure Agency to mentor and guide other agency owners to achieve similar levels of success.
Josh Nelson previously published “The Seven Figure Agency Roadmap” in 2019 and “How to Triple Your Sales by Getting Your Internet Marketing Right” in 2014. “The Seven Figure Agency Roadmap” details the steps marketing agency owners can follow to increase their income to seven. The figures. Meanwhile, “How to Triple Your Sales” is a niche-specific guide for plumbing and HVAC business owners to increase their profits.
About Seven Figure Agency
The Seven Figure Agency is a training and coaching company for digital marketing agencies looking to learn the best techniques to grow and scale. Josh Nelson founded this group in 2014 and has since helped hundreds of agencies streamline their growth and revenue. Its mission is to help 500 agencies achieve seven-figure annual revenue over the next five years.
Any digital marketing agency can join this group and participate in weekly coaching sessions with Josh and other successful agency owners. Marketing agency owners can check out the following resources from Seven Figure Agency to learn more about maximizing client retention, achieving their goals, and scaling to seven figures.
Download a free sample of the “Customer Retention Handbook” today to learn about Josh’s retention techniques for marketing agencies.
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